CEM Certification Program

"Become the Experience Expert - Lead the Way!"

Seeking new and innovative ways to differentiate your products and services from your competition? Learn how to implement Customer Experience Management (CEM) strategies within your organization to help build lasting relationships with your customers and strategically transform your customer experiences to maximize revenue and profit.

Our intensive and interactive two-day program will provide you with the complete CEM methodology and the tools needed to make an immediate impact within your organization.

As an attendee, you will receive over 200 templates, diagrams, charts, slides and case studies to give you a clear understanding of how to build and deploy CEM strategies and create internal buy-in with your colleagues. Our program is filled with challenging and interactive real life group exercises that will demonstrate how to apply your knowledge within your organization.

The CEM Certification Program is taught by pioneers in the CEM industry who help companies around the world design, improve and implement customer experience strategies.

With our money back guarantee you have nothing to lose and everything to learn. Sign up today!


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Organizations that participated in past Strativity programs:
ABN Amro Bank American Airlines AMO USA, Inc. Bank of America Blackboard Blue Cross Blue Shield Capital One Crowne Plaza Hotels Custom Direct, LLC Discover Disney DHL Exxon Mobile Corporation FedEx Herbalife Honeywell Lexus Financial Services Lockheed Martin Mallinckrodt Baker, Inc. McGraw-Hill		Merck MetLife Michael C. Fina Company MidMark Corp. Nationwide Insurance Nokia Norwegian Cruise Line NuComm International Progressive Insurance Company Ricoh Sage Siemens Standard & Poor's Standard Bank Starbucks United Nations UPS Wells Fargo Whirlpool Wyeth