CEM Certification Program

"Become the Experience Expert - Lead the Way!"



           

Seeking new and innovative ways to differentiate your products and services from your competition? Learn how to implement Customer Experience Management (CEM) strategies within your organization to help build lasting relationships with your customers and strategically transform your customer experiences to maximize revenue and profit.

Our intensive and interactive program will provide you with the complete CEM methodology and the tools needed to make an immediate impact within your organization.

As an attendee, you will receive over 200 templates, diagrams, charts, slides and case studies to give you a clear understanding of how to build and deploy CEM strategies and create internal buy-in with your colleagues. Our program is filled with challenging and interactive real life group exercises that will demonstrate how to apply your knowledge to transform your product-centric organization into a customer-centric one.

The CEM Certification Program is taught by pioneers in the CEM industry who help companies around the world design, improve and implement customer experience strategies.

With our money back guarantee you have nothing to lose and everything to learn. Sign up today!

If you need to provide CEM training for a group of your employees, we can bring the CEM Certification Program to your location. Contact us to learn more about our private sessions.
Our CEM program is backed by a 100% guarantee
100% Satisfaction Guarantee

Organizations that participated in past Strativity programs:
ABN Amro Bank
ACCO Brands Corp.
American Airlines
AMO USA, Inc.
Bank of America
Blackboard
Blue Cross Blue Shield
Capital One
Cargill
Cox Communications
Crowne Plaza Hotels
Discover
Disney
EPA
Exxon Mobile
FedEx
Herbalife
Honeywell
Jacada
Lexus Financial Services
Liberty Mutual
Lockheed Martin
Mallinckrodt Baker
McGraw-Hill
 Merck
MetLife
Michael C. Fina
MidMark Corp.
Nationwide Insurance
Nokia
Norwegian Cruise Line
NuComm International
Parker Hannifin Corp
Progressive Insurance
Reliant Energy
Ricoh
RJ Reynolds
Sage
Siemens
Standard & Poor's
Standard Bank
Starbucks
Texas Instruments
United Nations
UPS
Wells Fargo
Wyeth

CEM Certification Induced Creativity