Customer Experience Management Certification Program
Marriott Teaneck at Glenpointe |
 | Download the CEM Certification brochure |
Post Workshop Training – Should I attend 2 days or 3 days?
Due to the intensive nature of the two day program, some participants have requested extra time to practice utilizing the templates and the applying the methodology taught during the program. We are now offering a third day of training to allow participants additional time to practice and apply all of the principles they learned during the certification program. Participants will be divided up into groups and provided challenges that will further demonstrate how to apply the methodology learned during the program. Each group will present their solutions for the collective benefit of all the participants.
Registration Information and Fees:
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Cancellation Policy:
"Nothing to Lose - Everything to Learn"
With our money back guarantee you have nothing to lose and everything to learn. At Strativity Group, we have designed and implemented customer experience strategies for leading organizations worldwide. Let us share with you the secrets, innovations, pitfalls and knowledge you need to transform your customer experience strategy into a competitive advantage.
Your satisfaction is very important to us, and 100% guaranteed. If for any reason you are not satisfied with the CEM Certification program, contact us at (201) 843-1315 or info@strativity.com within 30 days from the date of the program to receive a full refund of your course fees.
Housing Information:
If you need to make hotel arrangements to attend the event, please contact the hotel directly. You are encouraged to book your rooms early, as space is limited.
Event Hotel Details:
Marriott Teaneck at Glenpointe
100 Frank W Burr Boulevard
Teaneck, NJ 07666
Ph: (201) 836-0600
Traveling from the Marriott Teaneck at Glenpointe Hotel to New York City:
If you plan to travel to New York City from the Glenpointe Marriott Hotel, there are a couple of options available. You could take a taxi, or a less expensive bus to get into the city. Bus #167 travels from the Glenpointe Marriott Hotel to the Port Authority in New York City. You can use this bus to travel both ways from New York City. The fee for the bus is $3.10 per person each way. The bus generally takes 20-30 minutes to travel each way (longer during rush hours).
Click here to see a PDF of the schedule for the 167 bus.
Other hotels in the area:
| 1. | Crowne Plaza Hotel (approximately 2.5 miles from the Marriott Teaneck at Glenpointe) Englewood 401 South Van Brunt Street Englewood, NJ 07631 Hotel Front Desk: (201) 871-2020If there isn't availability at the Marriott Glenpointe, you might want to try the nearby Crowne Plaza Hotel in Englewood (see above).
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| 2. |
Hilton Garden Inn Times Square (in New York City) 790 Eighth Avenue, New York, New York, 10019 Hotel Front Desk: (212) 581-7000 If you would prefer to stay in New York City, past attendees had good things to say about the Hilton Garden Inn Times Square Hotel. This hotel is approximately 6 blocks from the Port Authority Bus Terminal and also within walking distance of Times Square. Please see info on bus #167 above. |
Airport Travel
If you need to fly to attend the CEM Certification Program, there are 3 airports available:
| Newark Liberty International Airport - EWR | (RECOMMENDED) Approximately 17 miles from the Marriott Glenpointe Hotel - Estimated taxi fare: $55 USD (one way) |
| La Guardia Airport - LGA | Approximately 18 miles from the Marriott Glenpointe Hotel - Estimated taxi fare: $90 USD (one way) |
| John F. Kennedy Airport - JFK | Approximately 30 miles from the Marriott Glenpointe Hotel - Estimated taxi fare: $120 USD (one way) |
What is the dress code for the event?
We recommend business casual, appropriate for a conference.
What is the weather like October 28 - 30?
We recommend that you check the weather closer to the event. Generally the average temperature at this time of year is about 55 (°F) during the day, and colder at night.
Register now!
