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Registration Information

Visit our events page to see upcoming dates. Click the register button for more information and the registration signup link. Click here

Terms & Conditions

The Customer Experience Management Certification Workshop is designed for corporate CEM practitioners and is not designed for CEM consultants. To respect of our core audience, Strativity Group reserves the right to decline the registration of individuals for whom the workshop is not designed.

Payment must be made prior to the workshop. Registration will be confirmed upon receipt of payment.

When a workshop is under-subscribed, the class may be cancelled. A full refund will be arranged within 30 days of the cancellation. Strativity Group will not be liable for attendees’ travel and other expenses resulted from the program cancellation.

All handouts and materials obtained in class are strictly for attendees’ educational purposes and internal use only. Strativity Group, Inc. owns the copyrights of the program materials and no reproduction is allowed without the prior written consent of Strativity Group, Inc.



Cancellation Policy

Nothing to Lose – Everything to Learn”

With our money back guarantee you have nothing to lose and everything to learn. At Strativity Group, we have designed and implemented customer experience strategies for leading organizations worldwide. Let us share with you the secrets, innovations, pitfalls and knowledge you need to transform your customer experience strategy into a competitive advantage.

Your satisfaction is very important to us, and 100% guaranteed. If for any reason you are not satisfied with the CEM Certification program,
contact us at (201) 808-8500 or within 30 days from the date of the program to receive a full refund of your course fees.